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IT for the young company


Getting basic IT systems setup for a new company—say an internet connection and Wi-Fi router plus cloud-based email service—can be pretty easy these days. Almost anyone can do it. And once things are working, any busy person is going to move on to other, more pressing things. Things that generate revenue, that delight customers, that attract and retain the best employees.

That's perfectly reasonable. And it may work great for awhile. But what happens when you need a little bit more? When you start hiring a few more employees? When you start working with more data that you're responsible for keeping secure?

If you came from a corporate background originally, getting away from a having to deal with a huge bureaucracy is probably a selling point of being a young, dynamic company. But the reality is that these are hard questions that can cripple or kill a business. The majority of small businesses that suffer a data breach, for instance, are out of business within 6 months.

So what are your options?

One option is to start hiring IT staff. But how do you recognize and attract the right people? More to the point, how do you avoid getting the wrong ones: when the job is to protect your organization from existential threats, that's a crucial question.

Another option is to hire an IT service provider. That can be a great option if their services meet your needs. But much of the time, those providers are more focused on what they can offer than what you need. How do you find a provider that's actually selling what you need and judge whether they will, say, really be there with a valid backup copy of your data after a ransomware attack?

    At Filament, we are hyper-focused on the right solution for your business.

    Here are some of the ways that we deliver:

    • Evaluate your current situation- From your office network to your cloud applications to your security posture.
    • Business-focused discussions with your management team- What's really important to your business? What's being done well and what isn't? What can IT add to the organization's longer-term strategy?
    • Independent reporting of your needs- Top-to-bottom, solutions-oriented reporting of threats and opportunities.
    • Solution architecture- Laying out a plan to get where you need to be. From staff or vendor interviews to comprehensive IT budgeting to rolling out new cloud-based services.
    • CIO advisory- Ongoing participation in technology strategy and planning, if your business requires it.